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FAQ
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How can I be the first to know when new original paintings are available?The best way to find out about new works available is to follow me on instagram or facebook. I usually add pieces to my stories before posting.
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What is the difference between a print and reworked print?All of our prints are all made with archival inks. Paper prints: All papers prints are hand signed by the artist and a select few come embellished with paint by the artist Canvas print: Printed signature on a ready to hang wood framed canvas. Decorative frames are not included. Reworked print on canvas: It is a canvas print that has been hand embellished in several areas, hand signed, and a gel texture has been applied to the entire piece. All work is done by artist. Each piece is done slightly different than the next. You can shop all products HERE.
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Do you ship internationally?Currently we only ship internationally on the website. You can email info@chelseamcshane.com for an overseas quote.
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Can I custom order a painting?Just send me an email on what you are wanting and I might be able to help! I love custom orders, but due to time constraints, custom orders are not always available.
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How long will it take to receive my order?The hand signed paper prints take approximately 5-10 business days The canvas prints (not reworked) take approximately 10-14 business days. The reworked canvas prints take approximately 2-3 weeks. However, 46X60s and 48X60s may take 4-6 weeks. The acrylic blocks take approximately 10-14 business days The custom framing takes approximately 1-2 weeks
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Do you accept returns?All products are final sale. Please email me at info@chelseamcshane.com with any questions or concerns regarding your purchase or if a piece arrives damaged.
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Can I custom order a print size of one of your online pieces?Yes! Just email info@chelseamcshane.com
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