Frequently asked questions

How can I be the first to know when new original paintings are available?

The best way to find out about new works available is to follow me on instagram or facebook. I usually add pieces to my stories before posting.

Do you ship internationally?

Currently, we do not.

Can I custom order a painting?

Just send me an email on what you are wanting and I might be able to help! I love custom orders, but due to time constraints, custom orders are not always available.

How long will it take to receive my order?

Non-textured prints typically take 5-7 business days. However, due to COVID-19, shipping may be a little delayed. Hand textured and hand signed prints take 7-14 business days. Expect a 3-4 week delay when adding a custom frame to a piece.

Do you accept returns?

All paintings, prints, and products are final sale. Please email me at info@chelseamcshane.com with any questions or concerns regarding your purchase or if a piece arrives damaged. Photos will be required for the return.

Can I custom order a print size of one of your online pieces?

Yes! Just email info@chelseamcshane.com


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