FAQ
Frequently asked questions
How can I be the first to know when new original paintings are available?
The best way to find out about new works available is to follow me on instagram or facebook. I usually add pieces to my stories before posting.
Do you ship internationally?
Currently, we do not.
Can I custom order a painting?
Just send me an email on what you are wanting and I might be able to help! I love custom orders, but due to time constraints, custom orders are not always available.
How long will it take to receive my order?
Non-textured prints typically take 5-7 business days. However, due to COVID-19, shipping may be a little delayed.
Do you accept returns?
All paintings, prints, and products are final sale. Please email me at info@chelseamcshane.com with any questions or concerns regarding your purchase or if a piece arrives damaged. Photos will be required for the return.
Can I custom order a print size of one of your online pieces?
Yes! Just email info@chelseamcshane.com